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FIELD SERVICES MANAGEMENT
MANAGING PLATFORMS
Including WorkMarket and Field Nation
K.O Tech helps global managed service providers and IT services companies leverage cloud-based field services management platforms such as WorkMarket and Field Nation to scale as resource demands fluctuate. We work with you to implement, integrate, and enable field services management platforms in your environment so you can extract the full power and benefits of the platform.
By utilizing best practices, we help you create pro formats, develop talent pools, align expectations around deliverables, and develop a scheduling strategy and cost basis for field technicians. Additionally, we provide superior project management and coordination resources globally while minimizing the complexity of leveraging a contingent workforce and identifying international partners.
Our field services management platform capabilities include:
Account configuration:
Your company logo/overview
Account settings
Custom fields and labels
Account employee setup
Legal agreement for labor
Payment settings
Training:
High-level demo
Account configuration
Talent curation
Account creation and management
Payments and reporting
Onboarding your network support:
Custom documentation
Tracking
Conversion
Account customization:
Template creation
Custom script and field sets development
Label configuration
Vetting tests and survey creation
Creation of talent pools with labor requirements
Recruiting page creation
Report creation
Launch and ongoing platform utilization:
Documenting services and deliverables required
Establishing target recruiting area
Partners
Scouting, vetting and interviewing techs and vendor
Negotiating vendor agreements
Onboarding techs and vendors
Filling talent pools
Onboarding results reporting