We are creative, ambitious and ready for challenges! Hire Us
PROJECTS
A RELIABLE CONTINGENT WORKFORCE
When it comes to global rollouts, K.O Tech has a long track record of success. Whether you need to upgrade every router in all of your stores in multiple countries or perform a Windows upgrade to thousands of units in a short time frame, we can handle it.
We can provide global support for in-place teams or build scalable teams for managed service providers to check-in/check-out on-site techs and ensure that devices are appropriately configured. We also offer after-hours capabilities to increase response time to clients in deliverables and project reporting.
Our rollout services include:
- Large-scale projects
- Remote support desks
- Large deskside rollouts
- Ticket management
- Dedicated project admin and coordination team
- Transitioning from third party suppliers to platform services
GLOBAL ROLLOUT SERVICES
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Large-scale projects
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Remote support desks
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Large deskside rollouts
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Transitioning from third-party suppliers to platform services
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Efficiently navigating the language, logistics, legal, and financial challenges of working globally by leveraging our worldwide Partner Alliance
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Locating, qualifying, and fully vetting the appropriately skilled field technician for each dispatch
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Fully managing each dispatch from inception to final billing based on response requirements, including:
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Ticket processing and management
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Field technician check-in and check-out
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Field technician remote support
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Escalation management
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Test and turn up
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Deliverables collection and auditing
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