Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

A RELIABLE CONTINGENT WORKFORCE

When it comes to global rollouts, K.O Tech has a long track record of success. Whether you need to upgrade every router in all of your stores in multiple countries or perform a Windows upgrade to thousands of units in a short time frame, we can handle it.

We can provide global support for in-place teams or build scalable teams for managed service providers to check-in/check-out on-site techs and ensure that devices are appropriately configured. We also offer after-hours capabilities to increase response time to clients in deliverables and project reporting.

Our rollout services include:

  • Large-scale projects
  • Remote support desks
  • Large deskside rollouts
  • Ticket management
  • Dedicated project admin and coordination team
  • Transitioning from third party suppliers to platform services

GLOBAL ROLLOUT SERVICES

  • Large-scale projects

  • Remote support desks

  • Large deskside rollouts

  • Transitioning from third-party suppliers to platform services

  • Efficiently navigating the language, logistics, legal, and financial challenges of working globally by leveraging our worldwide Partner Alliance

  • Locating, qualifying, and fully vetting the appropriately skilled field technician for each dispatch

  • Fully managing each dispatch from inception to final billing based on response requirements, including:

    • Ticket processing and management

    • Field technician check-in and check-out

    • Field technician remote support

    • Escalation management

    • Test and turn up

    • Deliverables collection and auditing